1.Quantium clarifies the purposes of acquiring personal information, and acquires, uses, and provides personal information to the extent of achieving Quantium’s business objectives. Quantium does not make use of personal information aside from the purposes. For this reason, Quantium takes measures to prevent the use of personal information beyond the extent necessary for its original purpose.
2.Quantium complies with laws, regulations, and rules that apply to the handling of personal information held by Quantium.
3.Quantium makes appropriate safety measures to protect personal information from leakage, loss, and damage, and endeavors to take preventive and corrective actions whenever necessary.
4.Quantium establishes a personal information consultation desk and constructs an internal system in order to respond promptly to consultation requests and complains about the handling of personal information subject to disclosure.
5.Quantium makes continuous improvements in its management system and mechanism of protecting personal information.
6.Acquisition and purposes of using of personal information
Quantium uses customers’ entrusted personal information only for the following purposes, and never uses customers’ entrusted personal information aside from the purposes. Customers are not obliged to provide their personal information. If they cannot provide their personal information, however, the customer will not be able to receive corresponding services or information.
(1) Provision of outsourcing services (e.g., invoicing, packing, and shipping)
(2) Guidance on service introductions
(3) Performance of agreements concluded by customers and Quantium
(4) Business communication with customers
(5) Response to inquiries, requests for information materials, and other requests
(6) Requests for questionnaire surveys, such as customer satisfaction surveys
(7) Negotiations and meetings with customers
7.Provision of personal information to third parties and outsourcing
Quantium may disclose or provide customers’ entrusted personal information under the law. Otherwise, Quantium does not disclose customers’ entrusted personal information to third parties without the customers’ consent.
8.Management of personal information
Quantium strictly manages customers’ entrusted personal information in accordance with its management system for personal information established in compliance with Personal Information Protection Management System - Requirements (JIS Q 15001).
9.Disclosure, correction, and deletion of personal information
A customer can request a notification of the purposes of disclosing and using the customer’s entrusted personal information. If the customer finds that any contents of his/her personal information entrusted are untrue, the customer can request amendments or additions to or the deletion of the contents. If a customer requests the disclosure, correction, or deletion of personal information, the customer must contact the following contact office. Quantium will confirm the identity of the customer before disclosing, correcting, or deleting the customer’s personal information.
10.Inquiries about disclosure etc.
Quantium Solutions (Japan) Inc. In charge: Personal information manager
Tel. 03-5755-0150/Fax 03-5755-0155
Date: December 24, 2013
Date of enactment：July 1, 2004
Quantium Solutions (Japan) Inc.
Yoshihiko Sasaki, President and CEO